Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 By using our website and agreeing to this policy, you consent to the use of cookies in accordance with the terms of this policy.

1.4 In this policy, “we”, “us” and “our” refer to The Abinger Cookery School. For more information about us, see Section 11.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

3.1 The Abinger Cookery School does not collect personal data from third parties.

3.2 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

3.3 We may process your personal data that is provided in the course of the use of our services. The service data we collect and store to provide our services is as follows: When booking a cookery course: Purchaser’s name, email address, home address, shipping address, telephone number and any food allergies. When buying a gift voucher: Purchaser’s name, email address, home address, shipping address and telephone number. Your credit/debit card details are processed through our secure payment processor Square https://squareup.com/gb/en. Your banking details are not visible to us and therefore no banking or card details are collected. When you make a payment to us over the telephone, your credit/debit card details are processed in the same way by our telephone operators and no record of your financial details are retained by The Abinger Cookery School. Payment through PayPal is also offered. Your account details are not visible to us and therefore no banking or card details are collected. If you choose to pay by postal cheque, we do not collect or store any banking details provided on the cheque. The service data may be processed for the purposes of operating our website, providing our services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter in to such a contract.

3.4 We may process information included in any enquiry you submit to us. This may be processed for the purposes of offering, marketing and selling relevant goods/services to you. enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.5 We may process information that you provide to us for the purposes of subscribing to our email notifications and/or newsletters. This data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

3.6 We may process information relating to any communication that you send to us. This data may be processed for the purposes of communicating with you and record keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communication with users.

3.7 We may process any of your personal data identified in this policy where necessary for the defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.8 Please do not supply any other person’s personal data to us unless we prompt you to do so.

4. Providing your personal data to others

4.1 We do not disclose your personal data to third parties.

4.2 We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. Retaining and deleting personal data

5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 We will retain your personal data as follows: Personal data and payment transaction data will be retained for a minimum period of one year, following the date you submitted your personal data to us. We do not store your bank, credit card or debit card details.

5.4 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of changes to this policy by email or through the private messaging system on our website.

7. Your rights

7.1 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. This will be subject to a reasonable fee and you must provide appropriate evidence of your identity for this purpose.

7.2 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8. About cookies

8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9. Cookies that we use

9.1 We use cookies for the following purposes: Booking form and shopping cart: when you use our site to book a course our system uses cookies to remember what you placed in our booking form and to remember what is in your shopping cart.

9.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. No information identifying your personal profile is stored. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

10. Managing cookies

10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: (a) https://support.google.com/chrome/answer/95647?hl=en (Chrome); (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); (c) http://www.opera.com/help/tutorials/security/cookies/ (Opera); (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer); (e) https://support.apple.com/kb/PH21411 (Safari); and (f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

10.2 Blocking all cookies will have a negative impact upon the usability of many websites. 10.3 If you block cookies, you will not be able to use all the features on our website.

11. Our details

11.1 This website is owned and operated by The Abinger Cookery School, a company incorporated in England and Wales with registered number 12451484 whose registered office is: The Old Steppe House, Brighton Road, Godalming, Surrey GU7 1NS.

11.2 Our principal place of business is at Guildford Road, Abinger Hammer, Dorking, Surrey RH5 6RZ.

11.3 You can contact us: by post, using our website contact form, by telephone on the contact number published on our website or by email, using the email address published on our website.